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Customer Success Reference – Leading Coffee Manufacturer in Malaysia

Introduction


Enge Plas Automation partnered with a leading coffee manufacturer in Malaysia to optimize their powder handling and conveying processes. The project focused on improving hygienic transfer, operational efficiency, space utilization, and overall product quality across their production line.

Challenges


The customer faced several operational challenges in their production line. They needed to transport coffee powder efficiently both horizontally and vertically while maintaining strict hygiene and food safety standards. Dust emissions and contamination risks were significant concerns, and the existing process threatened product quality due to potential degradation of the coffee powder during handling. Additionally, space limitations required a solution that could optimize floor space while integrating smoothly with existing equipment.  

Solution


Enge Plas Automation supplied and installed:

  1. Tube Chain Conveyor – for efficient horizontal transfer of coffee powder across the production line.
  2. Vertical Tube Chain Conveyor – for hygienic vertical transfer while optimising plant floor space.

Both systems are fully enclosed to ensure dust-free, food-grade conveying, while the gentle chain-driven mechanism preserves the physical characteristics of the coffee powder. Together, they provide a seamless, end-to-end conveying solution tailored to the customer’s production requirements.

Results


The project delivered significant operational improvements. Coffee powder is now transferred efficiently both horizontally and vertically with minimal dust emissions, creating a cleaner and safer production environment. The gentle conveying mechanism preserves the product’s integrity and quality, while the enclosed systems reduce contamination risks. Operational reliability has increased with lower maintenance requirements and minimal downtime. The vertical configuration also optimized plant space, allowing smoother workflow and better integration into the production line.  

Conclusion


By implementing both the tube chain conveyor and vertical tube chain conveyor systems, Enge Plas Automation demonstrated its expertise in delivering integrated, hygienic, and efficient material handling solutions. The project enhanced product quality, improved operational reliability, and optimized plant layout, reinforcing Enge Plas Automation as a trusted partner for the food and beverage industry.